Shipping policy

UK Delivery We ship via Royal Mail and Parcelforce. All orders are sent on a tracked service. Delivery times are typically 3–5 business days. Shipping costs are calculated at checkout based on the weight of your order.

EU Delivery We ship to EU countries via Royal Mail International and Parcelforce Tracked. Delivery times are typically 7–14 business days. Please note that customs duties and import taxes may apply and are the responsibility of the buyer.

International Delivery We ship internationally via Royal Mail and Parcelforce on a tracked service. Delivery times are typically 14–21 business days. Customs duties and import taxes may apply and are the responsibility of the buyer.

Local Collection Collection is available from a private address in Heacham, Norfolk. Full address will be provided upon order confirmation. Please await our message before travelling.

Packaging All items are carefully wrapped and packaged to ensure safe transit. Fragile and antique items receive additional protective packaging.

Tracking Once your order has been dispatched, you will receive a tracking number by email so you can monitor your delivery every step of the way.

Lost or Damaged Items In the rare event that an item arrives damaged, please contact us within 48 hours with photographs and we will do our best to resolve the issue promptly.